Back to home

Privacy Policy

Last Updated: 13-01-2026

1. Introduction

At Taqniyat Daftar Company (DaftarPay), we are committed to respecting your privacy and protecting your personal data, which is any information that can identify you as an individual or legal entity. In this privacy policy, we explain how we handle and protect your personal data when you visit our application/website (regardless of where you visit from). We also inform you of your privacy rights and how we legally protect you. By accessing or using DaftarPay's products, services, features, and technologies, including the DaftarPay mobile application, you accept this privacy policy.

DaftarPay reserves the right to amend these terms of use at any time at its sole discretion, with such amendments becoming effective immediately upon posting the revised terms on the website. Users are responsible for periodically checking the site for any changes to the terms of use.

2. Information We Collect

DaftarPay collects personal data in the course of conducting business activities and providing services. We also collect your personal data in certain areas of the platform when you register, create a user profile, or subscribe to newsletters and alerts we publish. The personal data collected varies and may include the information you provide, such as your name, postal address, email address, phone number, fax number, and other information required to provide services as needed.

We may automatically collect information about the devices you use to access the platform. The information collected may include IP address, device identifier, web browser, and browsing information collected through cookies, pixels, gifs, and other similar technologies (collectively referred to as "cookies and other tracking technologies") on the platform. We may also automatically collect information about how you use the platform, such as searches conducted and items viewed on the platform. The information collected automatically will be associated with any personal data you have provided.

We use cookies and track IP addresses on our websites to improve the services we offer through our websites and enhance your user experience. When accessing our websites or using DaftarPay services, we (including our partners and companies we work with) may place small data files on your computer or other devices. These data files may be cookies, pixel tags, "flash cookies," or other local storage provided by your browser or associated applications (collectively referred to as "cookies"). We use cookies to identify the web pages visited and the frequency, make our websites and application more user-friendly, provide a better experience when you return to the website or application, and deliver ads we believe you may be interested in. For example, cookies allow us to save your password so you do not have to re-enter it each time you visit our site or application.

Most web browsers automatically accept cookies. You can find information on your browser in the "help" menu. You are free to reject our cookies if your browser or browser add-on allows, unless our cookies are required to prevent fraud or ensure the security of the websites we control. However, rejecting our cookies may interfere with your use of our websites and payment services.

You can set your browser to reject all cookies or some cookies, or to alert you when the application/websites place or access cookies. However, if you disable or reject cookies, you may not be able to access some parts of the website, or they may not function properly.

We may also collect personal data about you from third parties, such as data brokers or aggregators, in the course of providing services. We may combine this data with information we already have about you or use it independently for benchmarking and data analysis purposes. We will always make reasonable efforts to verify that the third party has informed you of their and our use of this data without any liability on DaftarPay if the third party did not comply with privacy policies.

3. Use of Information

We use your personal data to meet your needs for services, customize the content you receive on the application/website, evaluate and improve our services, send you newsletters and alerts, analyze the application/website performance and operation, prevent fraud, enforce our terms of use, and comply with all applicable laws and regulations in the Kingdom of Saudi Arabia. We may retain any of your personal data in a file and use it to contact you.

We and our service providers may use cookies and other tracking technologies, including web beacons, to manage DaftarPay and provide our services, collect analytics on usage, and independent third parties whom we engage to assist in providing services to you. This includes obtaining your consent when necessary, and may involve:

  • Our data storage providers
  • Our affiliates and related companies
  • Our partners, suppliers, and service providers who assist in our business operations, including fraud prevention, identity verification, payment collection, marketing, customer service, and technology services
  • Our merchants, to provide goods or services to you or respond to your complaint, or to help them improve the quality and level of service they provide to you
  • Financial institutions we may partner with to jointly create or offer a product
  • Credit reporting agencies and collection agencies, including reporting account information as allowed by law. When sharing your personal data with credit reporting agencies, we allow them to use this information for their credit reporting services. When requesting a credit report, we will provide information to the credit reporting agency that identifies you
  • Our banking partners as required by credit card association rules to be included on the list of terminated merchants
  • Companies we plan to merge with, acquire, or invest in
  • Government agencies or officials under a subpoena or court order or any legal process or requirement applicable to DaftarPay when we need to comply with the law or credit card rules, or when we believe in our sole discretion that disclosing personal data is necessary to prevent physical harm or financial loss, report suspected illegal activity, or investigate suspected violations of our user agreement
  • Other third parties, such as intermediaries whom we introduce to you, noting that we will inform you of their identity whenever possible before introducing them to you
  • Any other third parties with your consent or direction to do so

4. Use of Information Collected Through Mobile Devices

For mobile applications, DaftarPay may use third-party service providers to analyze user activity to fix mobile app errors, monitor usage, and improve performance. For example, DaftarPay receives reports on some usage and browsing patterns for mobile applications, including information about the type of device used, services utilized, and other actions occurring through our applications. We also receive reports on some errors occurring in mobile applications.

5. Legal Basis for Collecting and Processing Your Personal Information

We rely on the following legal bases to collect and process your personal data for the purposes mentioned above:

  • Our legitimate interests in promoting and protecting the platform, building and maintaining relationships, and providing our services as required
  • Your consent, as creating a user profile or subscribing to packages or newsletters and alerts we offer constitutes your consent to our use of the personal data you provide
  • Compliance with applicable laws and regulations in the Kingdom of Saudi Arabia

6. Disclosure of Personal Data

We may share your personal data with third-party service providers who provide services and functions on our behalf to support your interactions with us, such as data processing, conducting surveys or competitions, or communicating with you.

Additionally, we may disclose information about you:

  • If the personal data owner consents to the disclosure per the system’s provisions.
  • If the personal data is collected from a publicly available source.
  • If the requesting entity is a government entity for security purposes, to enforce another system, or to meet judicial requirements according to the regulations in the Kingdom of Saudi Arabia.
  • If the disclosure is necessary to protect public health or safety, or the health or life of specific individuals.
  • If the disclosure is limited to subsequent processing in a way that does not identify the personal data owner or any other individual specifically.

Furthermore, we may disclose or transfer your personal data in the event of a reorganization, merger, sale, joint venture, assignment, transfer, or disposal of all or any part of our business.

We commit not to disclose personal data in the cases mentioned in paragraphs (1), (2), and (5), if the disclosure:

  • Represents a threat to security, harms the reputation of the Kingdom, or conflicts with its interests.
  • Affects the Kingdom’s relations with another country.
  • Prevents the disclosure of a crime or affects a defendant’s right to a fair trial or impacts ongoing criminal proceedings.
  • Puts the safety of an individual or individuals at risk.
  • Results in violating the privacy of another individual besides the personal data owner per the regulations in the Kingdom of Saudi Arabia.
  • Conflicts with the interest of a person lacking or incapable of legal capacity.
  • Violates professional obligations as established by law.
  • Involves breaching a legal procedure or judicial ruling.
  • Reveals a confidential source of information whose disclosure is in the public interest.

7. Links to Third-Party Websites

DaftarPay may provide links to third-party websites or information as a service to our users. When you use these links, you will be taken to pages outside the platform. These links do not constitute endorsement, sponsorship, or recommendation by us of the third party or its website, nor do we bear any responsibility or liability for your use of it. Such use is subject to the terms of use and privacy policies applicable to those sites.

8. Information Security and Protection

DaftarPay has exercised reasonable care and necessary technological and operational security measures to protect personal data from loss, misuse, alteration, or destruction. Access to personal data is only provided to authorized employees and third-party service providers who are bound to handle this information confidentially. Despite these precautions, DaftarPay cannot guarantee unauthorized individuals will not access your personal data, and you will be notified if we become aware of any personal data leak, damage, or unauthorized access.

We have implemented a set of security controls and policies designed to ensure the confidentiality of your personal data, as required by applicable laws and regulations.

9. Your Data Protection Rights

Depending on applicable data protection laws, you may have the right to:

  • Access: Request a copy of your personal data held by DaftarPay.
  • Correction: Request correction of any inaccurate or incomplete data.
  • Deletion: Request the deletion of your personal data under certain circumstances.
  • Restriction: Request the restriction of processing your personal data under certain circumstances.
  • Data Portability: Request the transfer of your data to another entity in a structured, commonly used, and machine-readable format.
  • Objection: Object to the processing of your personal data for direct marketing purposes.
  • Withdraw Consent: Withdraw your consent to the processing of your personal data at any time.
  • Complain: Lodge a complaint with the appropriate regulatory body if you believe your data protection rights have been violated.

10. Changes to Our Privacy Policy

We may update this privacy policy periodically to reflect changes in our practices or applicable laws. We will notify you of any significant changes by posting the new policy on our platform and updating the "Last Updated" date at the top of this policy. We encourage you to review this privacy policy regularly to stay informed about how we protect your personal data.

11. Contact Us

If you have any questions or concerns about this privacy policy or our data handling practices, please contact us at: Taqniyat Daftar CompanyAddress: Riyadh, Kingdom of Saudi ArabiaEmail: [email protected]

By accessing or using DaftarPay's platform, you acknowledge that you have read, understood, and agreed to this privacy policy. If you do not agree with this policy, please do not use our platform.